Refund policy
💖 Refund Policy – Bangtanopoly
Last updated: October 29, 2025
At Bangtanopoly, we want you to enjoy your purchase to the fullest! If for any reason you’re not completely satisfied, please review our refund policy below.
🕰️ Returns for Bangtanopoly Board Game
Due to the collectible and limited nature of our Monopoly boards, we do not accept returns unless the item is:
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Not as described: If the board you receive significantly differs from its description or images on our website.
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Damaged during shipping: If the board arrives damaged due to shipping.
In such cases, please contact us within 7 days of receiving your order at bangtanopolysup@gmail.com. We will provide instructions for returning the item and discuss the appropriate resolution, which may include a full refund or exchange.
💌 Return Process
To initiate a return:
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Contact Us: Email bangtanopolysup@gmail.com within 7 days of receiving your order.
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Provide Details: Include your order number, a description of the issue, and photos if applicable.
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Follow Instructions: We will provide return instructions and a return authorization number (RAN).
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Ship the Item: Return the item in its original, unopened condition with all packaging, cards, and components. The customer is responsible for return shipping costs.
📦 Refunds
Once we receive and inspect the returned item:
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Approved Refunds: If the return is approved, we will process your refund to the original payment method within 7 business days. Depending on your payment provider, it may take additional time for the refund to appear in your account.
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Denied Returns: If the returned item does not meet our return criteria (e.g., opened, missing components, or damaged by the customer), we reserve the right to deny the return and refund.
⚠️ Non-Returnable Items
The following items are non-returnable:
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Opened or used boards.
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Items missing original packaging or components.
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Custom or personalized boards.
🛡️ Order Cancellations
We do not accept order cancellations once the order has been processed. Please review your order carefully before completing your purchase.
💬 Contact Us
If you have any questions or need assistance with a return, please contact us at:
We are here to help and ensure your satisfaction with your Bangtanopoly board!